Terms and Conditions

General Provisions

These General Conditions govern the supply of Products and services (hereinafter referred to as “supplies”) by the Coffee Beans Limited Company (hereinafter referred to as “the seller”) and shall prevail, subject to clause 1-2, over any other terms, unless Otherwise expressly to in writing by both Parties. The Purchaser shall be deemed to have accepted these General Conditions upon the issuance of Purchase Confirmation, Purchase Order, or other written form (hereinafter referred to as "Purchase Confirmation").

These General Terms apply in conjunction with the Price List or conditions stipulated in each particular price quote that the seller provides to the Purchaser. These conditions stipulated in any Quotation shall apply exclusively to that specific price. In the event of a contradiction or difference between particular terms in the quotation and these general conditions, the relevant terms in a Quotation shall take precedence.

Failure on the part of Seller to object to the provisions contained in a Purchase Confirmation or other correspondence of the Purchaser shall not be construed as a waiver of either these General Terms or the terms stipulated in a Quotation. In the event that the Purchaser wishes to make any amendments to the Price List or a Quotation, such amendments shall not become effective unless agreed to in writing by Seller.

Prices & Terms of Payment

Seller shall be entitled to charge the Purchaser for any additional costs resulting from an increase in customs duties or taxes imposed by the Saudi governmental authorities or any additional costs resulting from changes in the currency exchange rate or devaluation of currency if purchases were made for off-the-shelf products or special orders.

The costs related to any preparation work of the Supplies are not included in the price stipulated in a Quotation.

Seller shall be entitled to adjust the price stipulated in the Price List or Quotation in the event of delay in the Delivery of the Supplies not attributable to any acts or omissions of Seller.

Seller shall retain title in all Supplies, including those delivered to the Purchaser, in order to secure payment of all amounts that are due. Where the Purchaser fails to pay any amount when it becomes due, Seller shall have the right to repossess and remove all or any part of the Supplies from the Purchaser, without prejudice to any other claims enforceable by Seller. The Purchaser shall not pledge the Supplies or otherwise use them as security or resell them unless a full payment for the supplies is received by the Seller. The Purchaser may only resell the Supplies in the ordinary course of business on condition that it receives full payment from its customer or makes the resale conditional upon the customer fulfilling its obligation to effect full payment. The Purchaser shall immediately inform Seller of any seizure or other act of intervention by third parties.

Where Seller has fulfilled all its obligations under a Purchase Confirmation and where there are outstanding payments that are due to Seller, Seller shall be entitled to assign its rights to collect the monies to a third party without the prior approval of the Purchaser. In such a case, and where the Warranty Period has not expired, Seller shall continue to perform its Warranty obligations.

Delivery

Time for Delivery of Supplies can only be observed if all documents to be supplied by the Purchaser including, but not limited to, necessary permits, releases, plans and approvals, are received in time, and if the agreed terms of payment, including the provision of advance payments, and other obligations of the Purchaser are fulfilled. Unless these conditions are fulfilled in time, Delivery times shall be extended accordingly with no liability whatsoever incurred by Seller for such late Delivery.

Minor defects, which don’t have a direct effect on the Supplies operation, may not be invoked as a ground for rejection of Supplies by the Purchaser.

Delivery of Supplies shall mean that all responsibilities are passed to the Purchaser according to the agreed delivery terms.

Handing Over (Applies only if included in the quotation or price list)

Upon the completion of the delivery, Seller shall notify the Purchaser in writing that the Supplies are ready for handing over to the Purchaser (hereinafter referred to as ‘Handing Over’). Thereafter, the Purchaser shall immediately notify Seller in writing of its acceptance; otherwise Handing Over shall be deemed effected automatically three (3) days after the notification by Seller.

The responsibility for risk of the Supplies shall transfer to the Purchaser upon Handing Over of the Supplies.

Limitation of Liability

The seller shall not be liable to the buyer or any third party for any claims for damages, reimbursement of expenses, special, indirect or consequential damages, expected or lost profits, lost time, cost of capital, damage or loss of products, or the cost of purchasing or replacing products. Or any other losses incurred by the buyer or any third party in connection with the supplies.

The aggregate liability of Seller for any and all claims in connection with the Supplies shall not exceed the sum of the Purchaser’s payments for the Supplies.

Force Majeure

Seller shall not be liable for damages as a result of any delay or failure of Delivery or failure to perform due to any cause beyond Seller’s control, including, but not limited to, any regulation, order, act, instruction, requirement or priority request of any governmental agency, civil or military authority, act of God, act or omission of the Purchaser or carriers or their representatives, fire, accident, weather, strike, lockout, equipment breakdown, riot, terrorism, war, other natural disasters, embargo or delay in transportation or inability to obtain necessary labor, materials, fuel or manufacturing locations (hereinafter referred to as ‘Force Majeure’).

In the event of any delay due to Force Majeure, the time for Delivery of the Supplies or Handing Over of the site shall be extended accordingly for a period equal to the time loss by reason of the delay, and Seller shall be reimbursed for any additional cost that it has incurred as a result of such delay. The Purchaser’s receipt of the Supplies shall constitute a waiver of any claims for delay.

Cancellation

Subject to the ability of the Seller, In the event that the Purchaser cancels a Purchase Confirmation or part thereof, the Purchaser shall pay Seller all costs incurred by Seller in addition to the sum of 10% of the value of the Supplies and the Purchaser shall indemnify, defend and compensate Seller for all damages and liabilities incurred or to be incurred by the Seller in connection with such cancellation.

In case seller wishes to cancel any order after it was placed and for whatever reason. Seller shall have the right to refund the amounts without any liability on the Seller.

Returns and Replacements

If return occurred from Purchasers acquired via delivered due to any reason other than mistake of Seller in order or defective Supplies, then Purchaser shall bare all delivery costs.

Delivery for Online and Phone Orders

Purchaser shall provide all necessary contact information during the purchase process.

Orders will be only delivered after Seller receives all amounts due.

Delivery is subject to the terms and conditions of the shipping company.

Any damages due to mistreatment of delivery carrier, Seller shall not be responsible for any costs associated.

For orders, Seller will provide the buyer with a tracking number with which the buyer can track and follow up on the order's status.

Privacy Policy and Confidentiality of Information

The Coffee Beans website team welcomes you, thanks you for your trust in it, and informs you that out of its concern and full awareness that the user has rights, Coffee Beans seeks to preserve users’ information in accordance with the privacy policy mechanism and confidentiality of information in effect on the site. Accordingly, it is made clear to you that the privacy and confidentiality policy under which your information will be treated is as follows:

Politics.

The information it obtains and maintains in its databases

The user's personal information, such as name, age, email, national ID number or residence number.
The user's personal login information, such as username, password, email, and the password recovery question and its answer.
The nature of the electronic platform may require some information related to cookies for electronic purposes that facilitate interaction between the site and the user.

Naturally, the Coffee Beans website seeks to retain this information in a way that preserves the user’s privacy, and does not retain this information except with the aim of improving the quality of the website and facilitating dealings between the company’s website and the user.
As a general rule, all this information is accessible only to those responsible for the site, and they will not publish or broadcast it to others.
As it seeks to maintain the safety of users, if it notices any irregular or illegal activity carried out by the user, it may inform the competent authorities.

The company seeks to confidentiality of users' information and privacy policy and will not violate the provisions of these rules and policy. However, since it is not possible to guarantee this 100% via the Internet, the website team notes the following:
The company seeks to preserve all user information and not reveal it to anyone in violation of this policy in force in the company.

Communication

Notices via (e-mail, text messages, WhatsApp) shall be deemed satisfactory any legal requirement that these communications be in writing.

Governing Law

The relationship between the Seller and the Purchaser and all Purchase Confirmation shall be subject to and interpreted in accordance with the laws of the Kingdom of Saudi Arabia.

Dispute Resolution

Any dispute between the seller and the buyer Purchaser in relation to the execution and interpretation of this relationship shall be solved amicably, in case of failure to reach an amicable solution. Then the dispute shall be forwarded to ARBITRATION in accordance with the Saudi Arbitration Law, and the seat of arbitration shall be in the city of Riyadh.